UNITED STATES CUSTOMERS:

Items will ship via the US Postal Service (First Class Or Priority Mail depending on weight) or UPS and will usually arrive within 2-5 days of the ship date if you are in the lower 48. Custom orders may take longer depending on our workload and the size of your order. If you need faster shipping, you can choose EXPRESS SHIPPING at checkout. This will ensure speedy delivery but does not mean you will be processed any faster. In some cases, we can offer a rush processing option depending on our workload and bring in people to work after hours. If you are needing something quickly, please inquire about Rush Processing Fees. Also please let us know if you would prefer us to use a different carrier and we will quote and post accordingly.

If we ship your item UPS, your package is insured up to $100. If you desire to purchase additional insurance, please contact us to inquire.

INTERNATIONAL CUSTOMERS:

Our shipping fees are are estimated based on previous sales to your region of the world. International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country’s customs agencies open and/or assign fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country’s tax regulations. We are NOT responsible for those charges. For any additional information please refer to your local customs agency. To check what your country's customs fees and duties are, you can visit the Duty Estimator for your customers:

http://www.dutycalculator.com/new-import-duty-and-tax-calculation/

Be prepared to pay these fees and HOPE your package is not chosen to apply charges. They don’t flag all merchandise, but they do occasionally!

If you need faster shipping, please also let us know BEFORE ordering, so that we can adjust the price and see if we can move you up in our production line. Also please let us know if you would prefer us to use a different carrier and I will quote and post accordingly.

If a product is engraved incorrectly, we will refund the cost of the product, but we can not refund the shipping if the product can not be returned to us. This should be something to consider if you are an international customer. For our domestic customers, shipping will be refunded once the product is “returned to sender.”

OFFICE & TECH PRODUCTS

Custom Engraved Executive Rosewood Piano Finish Clock

Custom Engraved Vegan Leatherette Sketchbook

Custom Engraved Leatherette Phone Easel

Custom Engraved Leatherette Phone Pocket w/ Ring

Custom Engraved 9-LED Flashlight

Custom Engraved Set of Personalized 8GB USB Drives